Questions, order issues, or just want to say hi — we read every message and reply within 24 hours.
We're a small Australian team and we genuinely care about every customer. Whether you have a question about your order, need help with a return, or just want to know if the bottle is right for your dog — we're here.
⏱ We typically respond within 24 hours on business days (Mon–Fri, AEST).
Have your order number ready and we'll track it down immediately.
Not happy? We'll sort it. See our Returns Policy or just email us directly.
Queensland, Australia 🇦🇺
Before you email: Check our FAQ page — most common questions about delivery times, the product, and returns are answered there and you'll get an answer instantly.
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